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Our client, a large-scaled organisation is recruiting for a Training Manager to form part of their HR team. Reporting to the HR Director, your duties will include;
Assessing various departments and organizational levels to determine training needs thoroughly.
Creating tailored training programs and materials using diverse instructional techniques and delivery methods.
Leading training sessions, workshops, and presentations both in-person and virtually to ensure captivating and effective content delivery.
Establishing methods to assess training program efficacy, collecting feedback, and make necessary enhancements continuously.
Managing logistics for training events, including scheduling, venue coordination, and resource management.
Keeping updated on training technology advancements and utilize suitable platforms to improve training delivery and engagement.
Collaborating with subject matter experts, department leaders, and HR personnel to ensure training programs align with organizational objectives and address skill deficiencies effectively.
Offering continuous assistance and materials to staff for reinforcing learning and applying skills at work.
Verifying that training initiatives adhere to industry regulations, company policies, and pertinent standards.
Creating and overseeing training budgets, ensuring efficient resource use without compromising quality.
Recognizing potential for leadership growth and succession planning, crafting initiatives to foster talent and cultivate future leaders.
Keeping detailed records of training events, participation, and performance measures, producing reports to monitor advancement and showcase the influence of training endeavours.
Requirements
Minimum three years working in a similar role, preferably in a customer service oriented environment, having experience in training design, delivery and implementation.
Strong understanding of adult learning principles and instructional design methodologies
Excellent communication, presentation, and interpersonal skills
Proficiency in learning management systems (LMS) and other training technologies
Ability to collaborate effectively with cross-functional teams and stakeholders
Strong organizational skills and attention to detail
Demonstrated leadership and project management capabilities
Familiarity with regulatory requirements and compliance standards related to training
Education and Experience
Bachelor's degree in Education, Human Resources, Organizational Development, or related field
Our client, a large-scaled organisation is recruiting for a Training Manager to form part of their HR team. Reporting to the HR Director, your duties will include;
Assessing various departments and organizational levels to determine training needs thoroughly.
Creating tailored training programs and materials using diverse instructional techniques and delivery methods.
Leading training sessions, workshops, and presentations both in-person and virtually to ensure captivating and effective content delivery.
Establishing methods to assess training program efficacy, collecting feedback, and make necessary enhancements continuously.
Managing logistics for training events, including scheduling, venue coordination, and resource management.
Keeping updated on training technology advancements and utilize suitable platforms to improve training delivery and engagement.
Collaborating with subject matter experts, department leaders, and HR personnel to ensure training programs align with organizational objectives and address skill deficiencies effectively.
Offering continuous assistance and materials to staff for reinforcing learning and applying skills at work.
Verifying that training initiatives adhere to industry regulations, company policies, and pertinent standards.
Creating and overseeing training budgets, ensuring efficient resource use without compromising quality.
Recognizing potential for leadership growth and succession planning, crafting initiatives to foster talent and cultivate future leaders.
Keeping detailed records of training events, participation, and performance measures, producing reports to monitor advancement and showcase the influence of training endeavours.
Requirements
Minimum three years working in a similar role, preferably in a customer service oriented environment, having experience in training design, delivery and implementation.
Strong understanding of adult learning principles and instructional design methodologies
Excellent communication, presentation, and interpersonal skills
Proficiency in learning management systems (LMS) and other training technologies
Ability to collaborate effectively with cross-functional teams and stakeholders
Strong organizational skills and attention to detail
Demonstrated leadership and project management capabilities
Familiarity with regulatory requirements and compliance standards related to training
Education and Experience
Bachelor's degree in Education, Human Resources, Organizational Development, or related field
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