Food & Beverage Supervisor

The Qawra Palace Hotel is a hospitality ownership managed by the Vella family, with most welcoming management and staff who provide their customers with efficient and pleasant service. 

An opportunity has arisen for an energetic person to join our Food and Beverage department. As a Food and Beverage Supervisor, you will be expected to ensure that all restaurants, bars and cafeteria operations run smoothly. 

Responsibilities:

• Managing restaurant staff's work schedules

• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained

• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations

• Checking in on dining customers to enquire about food quality and service

• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked

• Monitoring the restaurant’s cash flow and settling outstanding bills

• Reviewing customer surveys to develop and implement ways to improve customer service

• Resolving customer complaints in a professional manner

• Assist in stock take and beverage orders

• Be upselling oriented

• Ensuring compliance with licensing, hygiene, health and safety guidelines

• Assessing and improving profitability

Requirements:

• Minimum 2 years of experience working in food and beverage environment

• Degree in hospitality is advantageous

• Computer literate

• Strong management skills

• Excellent organizational skills

• Effective communication skills

• Exceptional customer service skills