Assistant Manager

Elba Restaurant in Malta is recruiting an experienced Assistant Manager to join their team on a full-time basis.

Job Role:

In this role, you will be asked to perform a variety of managerial functions such as demonstrating superior customer service skills, staff training, and leading shifts. You will also help our team meet its standards for quality and profitability. This will involve ensuring that all food health and safety requirements are met. Your job may also require you to create schedules that reflect the dynamic needs of the restaurant.

Responsibilities include but are not limited to: 

• Assist in training of new employees as well as the continuous training of existing staff 
• Oversee both front and back of house operations, including wait staff and kitchen staff 
• Work and run shifts, by leading staff to keep their sections and work efficiently 
• Respond to customer complaints quickly and resolve them effectively 
• Develop strategies for improving our customers’ dining experience 
• Work with staff to project future needs for kitchen supplies, goods, and cleaning products 
• Maintain inventory of all needed supplies, as well as monthly stocktakes 
• Identify methods to cut waste, decrease costs, and improve profits 
• Manage the work schedules of our restaurant’s staff 
• Perform opening and closing duties.

Fluency in English and proven experience in a similar role for at least 2 years is required, along with strong organizational skills, extensive food and beverage knowledge, and the ability to lead, motivate and work well within a team.