Assistant F&B Manager

Our client, a reputable group of companies in the hospitality, intellectual property, and construction sector is looking to recruit an Assistant F&B Manager to join their team. The chosen candidate will be responsible to:

• Monitor and control expenditures to stay within budget, through regular analysis of costs and revenues;
• Implement cost-saving measures, such as portion control and waste reduction, while maintaining quality;
• Develop and maintain standard operating procedures (SOPs) for all F&B outlets to ensure consistency in service and quality;
• Gather guest feedback through surveys, comment cards, and online reviews. Use feedback to make improvements and enhance guest satisfaction;
• Train staff to anticipate guests' needs and preferences, offering personalized service whenever possible;
• Equip your team with conflict resolution skills to address guest concerns promptly and effectively;
• Hire individuals with the right skills and attitude, and provide comprehensive training to align them with the hotel's standards.;
• Foster a positive work environment through open communication, recognition, and opportunities for professional growth;
• Ensure new employees receive proper orientation and on-the-job training to set them up for success;
• Provide regular training sessions to keep staff updated on best practices and new trends in the industry;
• Offer constructive feedback and coaching to help employees grow and improve their performance;
• Recognize and reward excellent performance to boost morale and motivation;
• Set clear key performance indicators (KPIs) to measure success and guide improvement efforts;
• Develop clear policies and procedures to guide operations and maintain consistency;
• Hold regular meetings with staff to discuss performance, share updates, and provide training and support;
• Ensure all F&B operations comply with local health and safety regulations and maintain high standards of cleanliness and food safety.

• Excellent organizational and prioritization skills, attention to detail, and problem-solving skills.
• Excellent communication and leadership skills.
• Guest-oriented and service-minded.
• Must be mature, pleasant, courteous, cooperative and an enthusiastic team player who displays good human relations skills.
• Ability to meet financial targets and to work under pressure.
• Must be flexible in working hours, including weekends, evenings, and holidays.

• Must have at least 2 years in a managerial role within a multi-outlet (minimum of 3/4), high-volume operation
• Proven management experience in hotel operations within the food and beverage area is a must
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS).

• Company Discounts