Call Centre Agent

Centrecom Limited are looking to recruit a Call Centre Agent to join their team on a full-time basis.

Job role:

We are starting a new journey with a new client and we require candidates who are looking for a career in Customer Care, and who are looking for a stable job. If this will be your first work experience, don’t be hesitant to apply as we will provide you with all the necessary training.

Why work with us?  

• We are a dynamic and innovative company, and we seek candidates who have the same spirit 
• You will be joining a company that values its employees and invests in their career 
• You will work with a team of professionals who are available to help you navigate and grow. 

Responsibilities:  

• The Customer Service Representative will be responsible for assisting our customers, understanding what they need, and solving any issues in the most outstanding way possible.
  

Requirements:  

• Fluent in both Maltese & English as these languages are required in the section we currently have vacant 
• Excellent computer skills – Outlook 365, Word, and Excel 
• You should feel confident that you can make our customers happy, and our days run a little more smoothly 
• You need to be organized and a problem-solver 
• You will need to perform tasks with initiative and creativity, spot the things that need to be done and find a way to make them happen 
• And one last thing - You need to be ready to grow with us.
  Working hours:  
• This role is offered on a full-time indefinite contract.
    

What else do we offer?  

• Training and development 
• Health insurance 
• Mobile schemes 
• Gym packages included 
• In-house canteen serving different healthy food 
• Monthly events 
• Free on-site parking 
• Staff discounts in over 50 businesses 
• Dress down Fridays